The Firm: A Novel; The Firm Series - paperback, 9780440245926, John Grisham
$ 2.15
Description
Your Online Bookstore presents ... The Firm: A Novel ISBN: 0440245923 Author: Grisham, John Publisher: Anchor Release Date: 2009-08-25 Seller Category: -- Qty Available: 1 Condition: Used: Good Sku: 0440245923-3-24907899 Notes: Don't forget to check out other great deals in our eBay Store!!
🎈🎈🧨🧨🎈🎈 This seller is all about service and customer satisfaction!! I ordered a book, received a book (very fast shipping), but it was not the title I ordered (same subject matter). I sent a message explaining what happened, received very quick response that was apologetic and requesting some additional info about the book I received. Sent that info and again very quick response. The book I wanted was not in stock, a full refund was issued, and I was allowed to keep the book I received!!😀
The book was received in poor condition, not a transit issue, but incorrect rating, or substituted book. The Online Bookstore Company immediately refunded my money nearly as fast as I reported it. I'm not rating this on the poor condition but rather the strong customer support to ethically fix the problem without making me suffer and waste time when the original problem originated with the seller. I'm rating seller's professionality and ethical behavior as 5 star.
Excellent transaction and an excellent eBay vendor. The item arrived in excellent, as described condition, packaging and shipment was prompt and protective. The vendor was very responsive, courteous, and professional. The transaction represented great value. I look forward to purchasing from the vendor in the future. Highly recommended. Overall, an excellent customer experience. A++++++++++.
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